CRM Manager Jobs at Accenture, Seoul, Korea | The Korea Guide

Posted on | August 17, 2011 | No Comments

If you join Accenture you can make great ideas happen for some of the world?s most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Accenture?s Consulting workforce is involved in business consulting, process design work and the application of technologies to business. A career in Consulting is varied and stimulating because each project presents a new challenge and will give you exposure to new clients, business issues, technologies and people. We need people who are able to challenge conventional thought, offer unique perspectives and conceive more innovative solutions for our clients.

Working as a consultant with Accenture, you will build core business, technology and industry expertise helping to deliver world-class business and technology solutions that enable clients to become high performance businesses. Consultants must be professionals who have an interest in how business processes work and interact. In addition, consultants need to apply their skills in project and program management while exhibiting leadership in process re-engineering and implementation of process, technology, and organizational change. Finally, consultants also need to have a working knowledge of the industry and/or the functional areas they serve.

The Consulting workforce is made up of three groups: Business Consulting, Business and Systems Integration Consulting and Technology Consulting. This consulting group structure provides outstanding opportunities to develop highly specialized skills that will help you advance your career.?Business Consulting professionals focus on strategy and take responsibility for organizational change and business transformation. Customer Relationship Management professionals have skills in marketing and customer strategy, marketing sciences, customer insight, customer interaction, and contact center transformation and help our clients acquire, develop, and retain satisfied, loyal customers, achieve profitable growth, and create economic value in the client?s brand.

Key Responsibilities may include:

• Supervising business diagnosis and planning activities
• Analyzing and assuring quality of the data collected
• Assisting in formulating the specific solutions to address prioritized gaps
• Supervising business architecture and process design activities
• Assisting in the development of capabilities and performance measurements/KPIs
• Supervising business architecture implementation activities
• Defining testing and implementation activities for architectures, capabilities and processes
• Developing and testing business processes, capabilities, and architectures
• Preparing the client for deployment (communications, training)

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Source: http://www.thekoreaguide.com/2011/08/17/crm-manager-jobs-at-accenture-seoul-korea/

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